Frequently asked questions
How long before my order will arrive?
- Most orders take 1-5 days to be processed, and then after being shipped can take 10 to 20 day to arrive to your door step. Every product has an estimated shipping time on its description page.
What is your return policy?
- Before returning an item please contact us via email with description of problem with the product be sure and include a picture with details for a full refund. We will send you a new item for replacement if needed as instructions to our returns will be sent in a return email. Do not send back to shipping company.
Can I cancel my order?
- Cancelations are possible if you do not receive your order with in the time frame specified for each individual product. Sometimes orders are sent out before we can process the cancelation. If you receive a package and it has been canceled for the order please email us for the return address do not send back to shipping company.
What happens if receive the wrong item?
- If you have an issue with your order - such as wrong size, wrong product, or defective. Please contact us via email so we can correct your order as soon as possible. Do not send back the product to shipping company.
Do you offer exchanges?
- We do not offer exchanges however contact us via email and we will get the new product.